Get financially fit. Go for a bigger piece of the pie. Can I king-size that.
Many businesses have experienced new competitors coming in a taking away some aspect of their traditional market. Is seems like every time we turn around some is doing some part of what we used to do.
In the printing industry we experience this by mailing houses purchasing folding equipment and virtually “giving away” folding to get the mailing job. Or even putting in copiers to produce the piece and then do the mailing. So a business that used to be a partner is now a competitor.
This is becoming more and more common. What’s a person to do? Go expand your reach. A few years ago at Ajalon we saw this happening and decided to expand into letterpress printing, which is actually the type of printing that was commonly being done when Ajalon started over 50 years ago. Today the letterpress printing is helping to fill in when traditional printing gets light.
This is where keeping in touch with your clients comes in. If you start something new, let them know. Send out a post card to announce your new service or product. For a carpeting business it might be going into tile cleaning as well. Put together a brochure on your new service and send it out to your customers.
Often we actually perform many services in our business that even our good customers don’t know about. A jewelry store sells jewelry right? Well they may also clean jewelry or give appraisals for estates. Remind your customers of the full extent of your services. Regularly mention these lesser-known services in your newsletter, maybe each month having a spotlight on a new area.
Another way to increase your business is to help your customers increase theirs. One of my vendors recently created a website add on that will help me attract more business and help them gain a larger market share. So spend some time thinking about how you might be able to help your customers gain more business. This will certainly increase good will and will help maintain loyalty.
We donate to non-profits that we print for and help them in their fund raising. This strengthens them and we feel good helping someone that we are closely involved with rather than just some vague charity.
Here at Ajalon we love to strategize and plan marketing and advertising campaigns. We have been doing this for years. We would love to sit down with you and help you feel more in control and powerful about the future of your business. We you have a plan and work your plan, you can genuinely feel hopeful and confident about your future, rather than just having wishful thoughts.
Subscribe via RSS