What is Service?
One of our local building supply stores had this headline in a full page ad in the paper. It led me to reflect on what service is at Ajalon Printing & Design.
First, service is having a comprehensive inventory. This is true. You can’t deliver what you don’t have. Our access to paper, be it tree free, recycled, FSC certified, or the many specialty pages that we have available to us, means that we can provide the paper that our clients want.
Service is a staff that can answer your questions. One of the guiding values in dealing with all people, over the 60 years we have been printing for businesses in Sonoma County, is to answer their questions directly and openly, guiding them to their best choices.
Three of our staff members have over 20 years experience in the graphic arts industry each. Our experience is hard won and freely offered.
Service is being open for business. When you call Ajalon Printing, a person answers the phone and you are not sent into a phone tree jungle of “push this button if.” We don’t hide behind technology, but use it to better serve our customer.
Service is delivery. On time and when you need it. We always endeavor to meet your needs for delivery time. We have access to the means to give you what you want when you want, at a price that pleases you.
Service is having comprehensive abilities. If you need graphic design, marketing consultation, mailing services or just want to bounce your ideas off a receptive ear, we can do it. We also print, fold, score, die cut, foil stamp, emboss, mail, address, and print variable data on just about any project you have in mind.
Service is service after the sale. Ajalon is not going away. We have been here over 60 years and have always stood with the business community of Sonoma County, helping grow and strengthen individuals and corporations.
